The Sales team profiles are brief Q & A sessions with our Sales team which aim to give insight into the mechanics of the Publishing Sales industry, shed light on what it takes to be part of the Sales team at Oxford University Press South Africa, and give expert advice to anybody interested in joining the world of TVET Sales team in South Africa.
Every week we will be introducing you to a team member from our TVET division. This week we are chatting with Khosi Manqele.
Q: How did you find yourself following a career in Sales/Publishing?
Funny story – I studied Production/Operations Management at University. During my first job interview, the interviewer told me that I’m more suitable for Marketing as opposed to Operations. I ended up working in the Sales industry for Private Institutions. This led to me studying towards a Diploma in Marketing. I have been working in the Sales/Publishing since 2009 and the rest is history.
Q: Describe your work day – What does your job entail?
My mornings are spent ensuring I have everything I need for the day ahead. I aim to get to the campuses early to set up for the day ahead. I then engage with lecturers and find out how I can assist them & offer any possible solution to the challenges they may have.
Q: What key traits do you think make a good Sales Consultant?
Good communication skills, manner of approach & persistence.
Q: What part of your job do you enjoy the most and what would you say is the most rewarding part of your job?
Interacting with lecturers at different colleges. When I see our textbooks being used on campuses & getting great feedback from both lecturers and students.
Q: What advice would you give to someone considering a career in Sales/Publishing?
You have to be a people’s person and not to take criticism to heart.
Q: On a personal note, what is your favourite book and why?
I have quite a few books that I enjoy reading from faith based to romantic. But all-time favourite is “It’s your time” by Joel Osteen, it’s always gives me hope that the next day will be better than the present.